PositConf 2025

Operations

Operational data and checklists with resolvable deep links.

Incident response

Keep the incident squad and onboarding team aligned.

Latest incidents with acknowledge and resolve metrics.

Incidents resolved (30 days)

12

Median acknowledge time

8 min

+21.4% vs prior incidents

Median resolve time

4.5 hrs

+71.7% vs prior incidents

Most recent incidents

Incident Opened Severity Ack (min) Resolve (hrs)
#INC-484 Feb 16 Medium 12 5.0
#INC-487 Feb 17 Medium 8 5.2
#INC-482 Feb 26 Medium 11 4.3
#INC-481 Mar 06 High 5 2.4
#INC-492 Mar 07 High 6 4.8
#INC-489 Mar 08 Critical 9 2.1

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