Operations
Operational data and checklists with resolvable deep links.
Incident response
Keep the incident squad and onboarding team aligned.
Latest incidents with acknowledge and resolve metrics.
Incidents resolved (30 days)
12
Median acknowledge time
8 min
+21.4% vs prior incidentsMedian resolve time
4.5 hrs
+71.7% vs prior incidentsMost recent incidents
| Incident | Opened | Severity | Ack (min) | Resolve (hrs) |
|---|---|---|---|---|
| #INC-484 | Feb 16 | Medium | 12 | 5.0 |
| #INC-487 | Feb 17 | Medium | 8 | 5.2 |
| #INC-482 | Feb 26 | Medium | 11 | 4.3 |
| #INC-481 | Mar 06 | High | 5 | 2.4 |
| #INC-492 | Mar 07 | High | 6 | 4.8 |
| #INC-489 | Mar 08 | Critical | 9 | 2.1 |
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